TradoParts respects your privacy. This policy explains what personal data we collect, why we collect it, and how you can exercise your rights. Our services include automotive aftermarket consultancy, spare parts supply chain advisory, and vehicle maintenance education in South Africa.

1. Data We Collect

• Information you provide: name, email address, phone number, and any message content when you contact us via forms or email.
• Technical data: IP address, browser type, device information, and usage statistics collected through analytics tools.
• Cookies and tracking: We use cookies to improve site functionality and understand how visitors interact with our content. You can manage cookie preferences in your browser settings.

2. How We Use Your Data

• To respond to your inquiries and provide requested services.
• To improve our website, content, and user experience.
• To send relevant updates or educational materials, only if you have consented.
• To comply with legal obligations and prevent misuse.

3. Data Sharing and Third Parties

We do not sell your personal data. We may share data with trusted third-party service providers who help us operate the website, process communications, or analyse traffic (e.g., hosting providers, email services, analytics platforms). These processors are contractually bound to protect your data.

4. Data Retention

We retain your personal data only as long as necessary to fulfil the purposes described in this policy, or as required by law. When no longer needed, data is securely deleted or anonymised.

5. Your Rights

Depending on your location, you may have the following rights under applicable data protection laws (including GDPR and POPIA):

• Right to access, correct, or delete your personal data.
• Right to restrict or object to processing.
• Right to data portability.
• Right to withdraw consent at any time.
• Right to lodge a complaint with a supervisory authority.

To exercise any of these rights, please contact us using the details below.

6. Contact Us

If you have questions about this policy or wish to make a privacy request, please reach out:

TradoParts
900 Modiba Springs
Email: info@tradoparts.com
Phone: 046-015-8413

7. Integrity and Transparency

TradoParts does not make misleading claims, use fake urgency, or present false endorsements. We do not claim official affiliation with any vehicle manufacturer or brand unless explicitly stated. All advice and content are provided for informational and educational purposes. No specific outcome or result is guaranteed without a formal written agreement.